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 Customer Comments
We also periodically publish articles and reviews of activities in the Hawaiian Islands. We appreciate suggestions for topics or comments on our current collection of rental car articles. Contact us to submit your rental car comments. Updated: 4:02 PM, January 20th, 2012 You have put Hotwire to shame. The rate you procured for me was less than half of what they wanted for a minivan. See you next time. Many mahalos. I spent hours on the phone and visited many other car rental sites online priot to visiting your site. I have learned a lession - visit your site first!! The deal that I got from you was fantastic and the service was even better. I shall be certain to rent from you again and will also pass your site along to others. Oahu here we come!!Thank you AlohaRents!! Jim Thank you! Mahalo! Quyana (in our Yup'ik language)! You've made our honeymoon that much better. Thomas Mahalo for arranging and re-arranging my latest rentals and getting great rates. Elizabeth T. Aloha ~ Wow...I'm impressed. You made the car rental process so easy and at a great rate. I can't thank you enough for your service. I will definitely be passing a recommendation for your company to friends and family. Mahalo ~ Heather I cannot believe how great and detailed your service is in booking a one day car rental. I certainly will recommend your company to anyone going to Hawaii. Thank you Planned vacation dates coming soon. I requested a rate check for my reservation. You quikly reserved the same car at an even better rate than I received about three months ago. Can't complain about that! Thanks again. V.F. Mahalo nui loa, Aloha Rents! We rented during a high demand season, when some of the usual companies did not have rentals or only high-priced cars. We saved a lot of money and got a reasonably priced car with your service - reliably, and economically. Jose K. You guys are awesome!!! I just started using this website in April and was surprised how much money I saved. Polly Varize Wow. The best car service ever. worth every penny. thank you folks so much. Manny P Hi: This will be our 6th time using Aloha Rents. Your rental car prices are so much lower than booking with the rental car company directly and it's easy to change your reservation once they are made. I've always had great service and I recommend it to all of my friends who travel to Hawaii. Jenny G. We had a good experience renting our car from Aloha Rents. It was quick and easy, and the people I spoke with were very helpful. I am planning on using your company again in a few months when my wife and I return in June for another trip we booked nearly a year ago. Mahalo! Vince L I am so grateful we discovered you when we did. We were already 1 day into a 2 week rental agreement on Kaui. The rental rate you were able to get saved my family over $1,000! Needless to say, I promptly returned our car and rented the one you reserved for us. We also got a much nicer car than what we originally had. I couldn't have asked for a better deal! Thank you so much for your prompt and money saving service. Sincerely, Derek Cancellation due to friend making a car available while we are on island. I was pleased with your rates and ease of reservation. Williams You provide a great service and I'm highly impressed. I filled out one quick form and I had a car rental that I'm very happy with. You're rates are outstanding! Thanks so much! D Francken Wow, you guys just made me the happiest person!! I stumbled upon your site and thought I'd check to see your rates. At that point I was really upset as the prices I'd been seeing were so expensive. In less than an hour I had a car booked at less than 50% of what I was seeing everywhere else! At first I couldn't believe it, but I checked it out and there it was!! Thank you so much!! Christin Davis Thanks for the super service and rental on the Big Island! We saved considerable money, were able to get what we wanted even when the majors said they were out of cars, and when we had personal contact the office was extremely helpful. Mahalo nui loa! J Kirchner mahalo for the immediate service and fantastic prices in our rental car needs on Kauai. We were pleasantly surprised we were able to afford a rental car. This made a huge difference in what and where we were able to go on Kauai. The first day and destination were well worth it, thank you, we will utilize your service again next week with other island bookings. As a travel agent just getting into the business, I have a wonderful tool to steer my clients to in the future, Mahalo, diana Diana H I have used this website three times. I am very impressed! It is very easy and I have been pleased with the speed and selection every time. I will use this site every time I need a rental car in the islands. Jennifer M Your service was awesome! I got the lowest rate and the best help. Thank you i really do appreciate it. Sheldon I used this service for the first time in Feb. 2010. Previously I used Costco travel. Mahalo Robert, I must say that I have not received such excellent customer care for quite a long time. Beginning with a genuine request for Iformation useful in improving your service I felt informed of your steps to find out why your rate was initially higher. Your end result was, however; unexpected but highly appreciated. I cannot thank you enough for proving that service with the customer first still exists. Because of your attention to this matter I now have saved enough to be able to book rides on the glider planes on the north shore. You can be sure that you have gained a grateful customer who will suggest your company to anyone who may benefit from your services. I completely and happily satisfied with my reservation. Sincerely, This website was for real! I feared this was a scam given the rental rates on the cars compared to going directly thru a big name website. Your prices were half AND you charged me EXACTLY what you quoted when I left the lot with the car. I will advise all my friends to use this service. James L. We were very happy to discover your website last winter for our Kauai vacation. You saved us approximately 50% on the best rate I could find elsewhere, on a new car with a national chain. I'll be recommending you to my friends, and also have bookmarked your site for future use. Thank you so much! You guys are great!! Thank You for the quick response!! We are visiting family and will be on Maui for 14 days and wanted to ease the families stress by at least having our own transportation!! Mahalo! This was our 3rd time using your service. I believe that we saved about $150 for a weekly 4 door SUV rental. Michael was very helpful when we needed to alter our schedule by a couple of days. We'll be back next Spring! Michelle Reid What a great experience dealing with Aloha Rents for our vacation on Kaua'i. We saved a considerable amount of money and had no problems. Thank you for handling this important part of our vacation efficiently and professionally. We will share your company with all of our friends and family. Mahalo! Rita I'm a local from the island of Maui. This is mo betta than any other rate I could find. Hands down da bes!!! Much Mahaloz for the KamaAina Rate for locals and tourists alike. Aloha! Steve My wife and I reserved a Jeep Wrangler through Aloha Rents Hawaii Car Rental for March, 2010. All went well, although we did have to wait for 10-15 minutes to get our Jeep from Thrifty in Lihue at the airport. The rental functioned without problems. The Jeep could have bee cleaner inside, but we are quite picky. We appreciated the unbeatable rate! Thanks- I heard about your car hire service from a neighbor who recently visitied the Island of Oahu. As she noted, the companies are national brands, like Avis, Budget, Thrifty, Dollar Etc. I took the time to compare Aloha Rents rates to websites such as Expedia and Travelocity. There was no comparison. Needless to say we received a great vehicle at an excellent price. Aloha, Alec T. I contacted Aloha Rents on a whim to just see what sort of crazy rate they would quote me on a rental car for August in Kauai. I was very surprised when they came in a fair amount lower than the best rates I've been seeing on hotwire and the priceline bid report forums. Our 6-day economy size rental was $160 for six days in August with no cancellation or change fees. The reservation is with Alamo. The second best rates that I found on other sites were slightly over $200. RWK Are you guys serious!!! I don't know how you did it, I'm a local on O'ahu, tried EVERYTHING. Hotwire bid, then Priceline, calling direct, all either didn't have a car at all or quoted me 30% higher than what you folks obtained for us. So unbelievable I had to call Alamo to confirm that it was not a hoax (sorry, first time user!) Anyway, thanks so much, MAHALO!!! Derek Our whole family thanks you. We were having a hard time finding transportation for Molokai. I'm not sure how your company aquired an affordable minivan for us at the airport. We stayed at the Wavecrest Resort and enjoyed amazing views of Lanai and Maui from our oceanfront unit. We'll certainly contact you next time we visit Molokai. The Aki Family We chose "Lowest Rate" from Aloha Rents and we were very happy. The best deal at the time was an AvisRent-A-Car. Everything went smoothly and my wife and I were very happy. They had a nice selection of cars and the process went smoothly. The vehicle was in excellent working order. Regards Avis is the best car compay that I have ever used. I recently had a negative experience with their competitor, Hertz, that left me looking for a new rental car agency. I was so plesantly suprised when I found Aloha Rents!The quote I received was hard to believe. The Avis employees are professional, courtious, and even pleasant! The vehicle was super new and very clean. Chemaine~ Just wanted to thank you guys for saving me nearly 50% over the cheapest internet rate I came across before finding your site....Any hotel sites like this out in Hawaii??? Thanks, Michael Thank you! I'm not sure what we would have done without you. All of the large companies were fully booked. Somehow, you were able to get a car from Alamo, when we were not able to on their website. On top of that you offered a unbeatable rate. Much Aloha, Aloha Ron- The rental was exactly what we needed. The mini-van held all of us and our luggage comfortably. We also posted our review at TripAdvisor for others to see. Have a great New Year. Bill and Family Kudos. We had a good experience in Waikiki. Picked-up our car at the airport in HNL. The Wiki Wiki Shuttle was quick and easy. The economy car we rented was only 23.40 per day. The favorite thing we did while we were there was snorkeling at Hanuama Bay. See you next time. C.L. We had to wait a few weeks for the Fall rates to be published before we were able to rent a car. But, when we did, we were happily surprised. Easy to communicate with and Ron answered our questions in short order. This ended up being better than renting directly from one of the major rental companies. Thanks! Philippe This is an FYI for those traveling in the Islands via cruise ship. We had so many different excursions to choose from. Instead of taking part we decided to rent a car at each individual port of call. We chose Thrifty and were happy with the vehicles and level of service. If you decide to opt out of the planned excursions be prepared for a short wait to get the shuttle at both ends of the journey. The other cruise passengers we spoke with had the same issues with the other agencies. Please note, the parking at Kahului Pier on the island of Maui was insufficient. We eventually decided to park our car in a nearby industrial area. Luckily we never had any problems. Jerry L. I picked up my car rental this morning. Renting an economical car is a nice option, as both of our vehicles are gas guzzlers. We planned on doing quite a bit of driving. It was perfect as I was curious if I would notice the difference at the pump. I DID. Which is amazing considering that gas is not cheap in Hawaii (Honolulu specifically). We'll get another economy vehicle next time we travel. Chris I just wanted to express my appreciation for a excellent end-to-end service from Aloha Rents. The vehicle from Alamo was clean, ran extremely well, and was exactly what you advertised. The service representative in Maui was very helpful too. Anya~ Hello Robert, So glad we picked-up a car at the airport. Even though family could have given us a ride. The only rental car place in Kailua-town is not easy to find. We were also able to take a horse-drawn carriage ride through Kailua-Kona while we were there. We would definitely rent from you again. Sameer D. Wow!!! That's all that I can think of to describe our experience with your company. My brother-in-law had first suggest I check your rates before booking with on of the large rental car compaines directly. I did! It was the same car, just for about 15.00 dollars per day less. See you next time. Aloha, Lynn Happy to tell you we had a fabulous time in Waikiki. The standard SUV was an excellent choice for our party of five. Passengers and bags fit in perfectly. The family is already planning our next trip (Summer 2008). I am thinking we will probably get the same vehicle. We appreciated all of your help and suggestions! Cheers, We arrived by cruise ship in early Feb. The shore excursions offered by the cruise-line were overpriced. We met another couple on the ship and all decided to rent a car in Maui. Funny, we saw many of the same sights offered on one of the tours. It saved us about 65% by doing it ourselves. After a few days, we discovered that we could miss the meeting point on the ship and just go to shore and look for the numbered sign for the intended tour number. This would get us ahead of the crowds, this is all due to your advice before we left on our trip. Thanks so much! James D. Aloha Rents! We just found your website on Trip Advisor while researching a trip to Kona. Check a few other places for cheaper rates but did not find anything better. We have two legs to our trip and were excited to find out you could help with our "Island Hopping" travels in Hawaii on the Big Island. In the end we ended up saving over $200- for a 7-day rental. Can't wait to arrive on the Big Island! Hi- Just wanted you to know that we had an amazing trip from start to finish. Somehow we were given first class seats on the flight to and from the mainland. The two of us took it in stride. We also appreciated the sigtseeing tips you gave us for Maui. We enjoyed some nice country while on the Island due to your ideas. We're glad we made the decision to rent our car through you. What a deal! The rental car was perfect. Four travelers with luggage which seemed to grow as we traveled. The car which we rented, a Chrysler Pacifica (a sporty minivan/station wagon) was just the car for our group. The gentleman at the Thrifty car rental counter explained that the rate I recieved through you was just a fraction of the typical rate for the holiday period we rented the vehicle for. Needless to say, we'll be in touch next Winter. THX Steve G We loved our trip, We got an upgrade for 10- per day. So, we ended-up getting a Sebring Convertible for less than 40- per day. The Sebring also get better mileage than many of the other rentals, such as a Jeep etc. We enjoyed the large trunk also. Just remember the trunk is much smaller if you have the top down. A small tip. Although they can be corny, you should attend a Laua while you are in the Hawaiian islands. LH Hi- We'll be in touch next Fall! Thanks- Aloha Thanks again. Hi Robert- Robert, Our quick trip to Honolulu was terrific. Thanks for getting us a red jeep as originally requested. The weather was perfect and we enjoyed having the top down for our entire stay. We'll use your service next time we visit the Hawaiian Islands. Mahalo Nui Loa Close Call, Hi- Erin ;) Hello- Excellent Deal Aloha, We just returned from our recent vacation to Maui, HI. The SUV we rented was perfect for our family of four. My husband enjoyed driving us on the road to Hana and I appreciated being able to sit up high and see out the window. This is our third time renting from your company. We also appreciated the fact that I could drive the car at no extra charge. Although I never did get behind the wheel, the option was there. We plan on going to Kauai (Poipu Beach area) next year and intend on renting a Cherokee again. Thanks, Aloha Rents, Mahalo again, Dear Robert Best Regards, Aloha Rob- Hi! I just returned from a week in Kauai, and I used your service for my car rental. . . and every thing worked out just fine. I did lots of comparisons prior to booking, and they offered the best deal. My reservation was with Thrifty, and any emails, etc., were handled promptly. I would definitely use them again. If you really want to enjoy sightseeing in Kauai, be sure you rent something that you can put the top down on. I know that's not really feasible if you have more than 4 people, but if you can manage it, you've got to do it! It's just that the weather over there is so nice, driving a convertible only adds to your enjoyment! Please send us your comments after returning from your travels in the Hawaiian Islands. Let us know when you took your trip and some of the experiences you had with your Hawaii rental car. For more information you can email our Hawaii Car Rental Service
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© 2012 Aloha Rents Hawaii Car Rentals - Discounted Jeeps, SUV's, Convertibles, Vans & Luxury Cars |
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We periodically request feedback concerning our service and commonly hear back from our car rental customers without even making a request. Here are a few of the comments we have received in over the years.